Effective Date / Fecha de Vigencia: January 1, 2026 | Last Updated / Última Actualización: 2026
NeuroSinc | [email protected] | neurosinc.com
1.1. These General Terms and Conditions (the "Agreement") govern the entire relationship between you, the Client, and NeuroSinc (the "Company"), responsible for providing the Services and handling Client inquiries through the Website.
1.2. Before the contract is concluded, the Client will be provided with this Agreement electronically. If this is not reasonably possible, the Company will indicate how this Agreement is available for review and that it will be sent free of charge upon request.
1.3. THE CLIENT IS REQUIRED TO CAREFULLY READ THIS AGREEMENT BEFORE ACCEPTING IT AND USING THE COMPANY'S SERVICES. BY USING THE SERVICES, THE CLIENT ACKNOWLEDGES HAVING READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THIS AGREEMENT.
1.4. THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION WHICH REQUIRES THE USE OF INDIVIDUAL ARBITRATION TO RESOLVE DISPUTES RATHER THAN JURY TRIALS, COURT PROCEEDINGS, OR CLASS ACTIONS OF ANY KIND.
2.1. The following capitalized terms shall have the following meanings:
3.1. The Company will provide the Client with a possibility of receiving an Offer.
3.2. The Client will be asked to provide certain information before receiving the Offer by choosing provided options or typing requested details. The Client is obliged to provide current, correct and comprehensive information that is requested to be provided.
3.3. Upon submission of the information established in Section 3.2 of this Agreement, the Client will be provided with the Offer. The Offer will include information on the following:
3.4. Accepting the Offer
3.4.1. The Client accepts the Offer once he/she ticks the box "I agree with the Terms & Conditions". Once the Client agrees with the Terms & Conditions, the Client will be required to press the button to submit secure payment.
4.1. The Distance contract will be concluded at the moment when the Client accepts the Offer and as indicated in paragraph 3.4.1.
4.2. As the Client will accept the Offer electronically, the Company will confirm receipt of acceptance of the Offer electronically. In case the Client purchases Digital content, such will be provided to the Client's e-mail address provided by the Client or directly accessible on the website.
4.3. IN CASE THE AGREEMENT BETWEEN THE COMPANY AND THE CLIENT CONSISTS OF DIGITAL CONTENT WHICH IS NOT SUPPLIED ON A TANGIBLE MEDIUM THE CLIENT AGREES TO LOSE HIS/HER RIGHT OF WITHDRAWAL OF THE AGREEMENT.
4.4. The Company makes reasonable efforts to ensure that Services operate as intended, however such Services are dependent upon internet and other services and providers outside of the control of the Company. By using Company's Services, the Client acknowledges that the Company cannot guarantee that Services will be uninterrupted, error free or that the information it contains will be entirely free from viruses, hackers, intrusions, unscheduled downtime or other failures. The Client expressly assumes the risk of using or downloading such Services.
4.5. From time to time and without prior notice to the Client, we may change, expand and improve the Services. We may also, at any time, cease to continue operating part or all of the Services or selectively disable certain aspects of the Services.
4.6. The Client furthermore agrees that:
5.1. During the period of validity indicated in the Offer, the price for the Services being offered will not increase, except for price changes in VAT-tariffs.
5.2. The Client agrees to:
5.3. After the Client is transferred to the third party payment service provider, the risk of loss or damages will pass to the Client and/or third party service. The Company shall not be liable for any payment issues or other disputes that arise due to the third party payment services.
5.4. All prices and costs are in US Dollars unless otherwise indicated.
5.5. The price applicable is that set at the date on which you place your order.
6.1. The Client understands that upon purchasing the Product, it is non-refundable.
6.2. If the Client experiences any issue with the Product, they must contact NeuroSinc at [email protected].
7.1. All intellectual property rights, including but not limited to copyright, design rights, trademark rights, patent rights and any other proprietary rights in or to related to the Services and Services-related content are owned by the Company.
7.2. The Client must not reproduce, disassemble, reverse engineer, decompile, distribute, publicly display or perform, or publish or otherwise make available the Services including but not limited to Digital content, in whole or in part without Company's prior written consent.
8.1. All intellectual property rights specified in Article 7.1 and relating to Digital content are owned by the Company. Digital content is licensed pursuant to this Section 8 and is not sold.
8.2. The term of this license shall be for a term of 5 years from the date of the Client receiving the applicable Digital content, unless earlier suspended or terminated in accordance with this Agreement.
8.3. Unless expressly otherwise provided, the Client must not use any Digital content except for personal, non-commercial purposes.
9.1. The Client is prohibited from selling, offering for sale, sharing, renting out or lending Digital content, or copies of Digital content.
10.1. The processing of Client's personal data is governed by the Privacy Policy.
11.1. The Client will indemnify and hold the Company, its affiliates, officers, directors, employees, agents, and suppliers, harmless from any claim or demand made by any third party due to or arising out of Client's breach of this Agreement or use of the Services.
12.1. INFORMATION MAY NOT BE APPROPRIATE OR SATISFACTORY FOR THE CLIENT USE, AND HE/SHE SHOULD VERIFY ALL INFORMATION BEFORE RELYING ON IT.
12.2. THE CLIENT EXPRESSLY UNDERSTANDS AND AGREES THAT THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER...
12.5. Due to the nature of Services that the Company provides and as the Company cannot control the Client's adherence to the provided use instructions, the Company provides no warranty as to any results or outcomes coming from using Services.
13.1. BEFORE TRYING SERVICES BY THE COMPANY, THE CLIENT SHOULD CONSULT WITH HIS/HER HEALTHCARE SERVICE PROVIDER.
13.2. The Company clearly states that it is not a medical organisation and IS NOT PROVIDING the Client any medical advice, diagnosis or assistance. Nothing within Services by the Company is associated with, should be taken or understood as medical advice or assistance. The Client is solely responsible for evaluating and assessing his own health.
13.3. The Company encourage the Client to seek appropriate medical advice or assistance before using Company's Services.
14.1. The Services are available only to individuals that can form legally binding contracts. The Client confirms that he/she is at least 18 years old.
14.2. This Agreement is effective after the Client accepts and electronically expresses his/her consent to comply with them.
15.1. This Agreement, Privacy Policy and any additional terms and conditions that may apply are subject to change. The Company reserves the right to modify and update the Agreement from time to time and such changes shall be effective immediately upon posting to the Company's Website.
16.1. In general, the Company prefers communication by e-mail.
16.5. The Client may contact us at any time by sending a message to [email protected]
17.1. Governing Law. This Agreement is governed by the laws of Florida without regard to its principles of conflicts of law, and regardless of Client's location.
17.2. Informal Dispute Resolution. Client agrees to participate in informal dispute resolution before filing a claim against the Company by contacting [email protected].
17.3. Arbitration. Except for disputes that qualify for small claims court, all disputes arising out of or related to this Agreement or any aspect of the relationship between Client and Company will be resolved through final and binding arbitration.
18.1. Orders placed through NeuroSinc's Kickstarter campaign constitute a pre-production funding commitment, not a purchase of an in-stock product. By pledging, the Client acknowledges and agrees that they are supporting the development and production of the Product.
18.2. Delivery dates indicated in the campaign are estimates. The Company will make all reasonable efforts to meet them, but cannot guarantee exact delivery dates due to factors inherent in the production and distribution process.
18.3. If the campaign does not reach its funding goal, pledges will be automatically returned to backers according to Kickstarter's policies. The Company will have no additional obligation in such case.
18.4. If the campaign reaches its goal but the Company faces unforeseen circumstances preventing delivery of the Product, the Company will communicate this to backers in a timely manner and will work in good faith to offer a reasonable solution, which may include a refund.
18.5. Transactions made through Kickstarter are also subject to Kickstarter's Terms of Use, available at kickstarter.com/terms-of-use.
18.6. Campaign rewards, including early bird pricing and exclusive backer benefits, are valid only during the active campaign period and will not be available after the campaign closes.
19.1. No person other than the Client shall have any rights under this Agreement.
19.5. By using or accessing the services, Client hereby acknowledges that he/she has read this agreement, understood it, and agrees to be bound by its terms and conditions.